What you need to know when a site goes live

What you need to know when a site goes live

OK, you’ve got to the end of the process, and you’re ready to launch your new site. You've tested it thoroughly on the test site, we’ve sorted any bugs and you’re ready to unleash the site on the world.

We thought we’d just tell you what’s involved in launching the site. Yes, it’s a bit technical, but we hope it’s still understandable.

Pointing your URL to the final hosting server
This is simpler than it sounds! The URL is your domain name (for example, our domain name is www.tictocfamily.com), and the people who currently hold it (where it was purchased from) need to be informed that it has to be pointed from the old website server to the new website server which holds the newly finalised website.

We need to carry out a range of checks during the 'go-live' process to ensure that everything is in place and working smoothly. This means that we need some warning from you about your planned 'go live' date so that we can schedule in time to carry out these important checks.

It can take up to 48 hours for the web to fully catch-up with a URL transfer - because servers hold caches, rather than accessing the hosting site every time you want to visit a new page. But within the 48 hour window everybody should be able to see your new site.

If you can’t see the new site, and can only see the old one, here’s a tip: clear your cache!

Your cache is the webpages that are ‘saved’ onto your own computer, in the memory, so that the computer doesn’t have to keep requesting pages from the host, it just assumes the page won’t have changed and serves it up for you the same way it looked last time. While this is fab and time-saving, it sometimes means that you might be seeing the 'old' site, when actually the 'new' site has gone live.



© tictoc Family Ltd 2008

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