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UX Camp London

This weekend saw the first, and most definitely not the last, UX Camp London at the eBay / Gumtree office in Richmond.

I was lucky enough to have acquired one of the 40ish tickets that were available for the one day event for user experience designers.

It was an early start to say the least, having booked myself on the first train out of Glasgow Central, the 4.25AM west-coast service to Euston. I had sprung for a First Class seat with the intention of making myself comfortable and having a pleasant nap through the trip. Unfortunately it seems that Virgin have designed their seats to cause near constant pain in either your neck or back, with a handy lever that lets you switch from one to the other. The sleep I did manage wasn't the most rejuvenating, but I'm glad I got it.

When I arrived at the riverside venue it looked like most people were already working their way through a pastry or coffee and chatting excitedly about the day ahead. I spotted a few familiar faces in the crowd, and was glad to catch up with a number of people who I had met at the UX London conference earlier in the year.

Before things got started there was an opportunity to take a look at the Wall of Deliverables, an idea pinched from this year's IA Summit. Before the event we had been asked to bring along our favourite UX deliverables. There was to be an open vote throughout the day and at the end the one with the most votes would win a prize. I took along a print out and URLs to an HTML wireframe and an interactive prototype. Alas, I didn't win, but I did manage to get a couple of votes.

Just after 10AM, Cennydd Bowles (one of the unorganisers) introduced himself and described what would be happening over the course of the day. After describing the barcamp type structure of the day he directed the group to the schedule wall, where each attendee could note down the topic of a presentation they had prepared, or a discussion they'd like to have. The schedule filled up quickly and people moved to the rooms that had been made available for our use.

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Over the course of the morning and afternoon I moved from presentation to workshop to presentation. Some of the highlights being:

Are we nearly there yet? A closer look at user journeys - Cath Jones
What I’ve learned about UX freelancing - Leisa Reichelt
Using questionnaires effectively in UX
Saying no is part of our job; what happens when you keep saying ‘OK’ - Simon Doggett
Design Games 101; better ways for collaboration, facilitation and ideations - Andy Budd

Designing the box for Gumtree

One of the best sessions was an ad hoc workshop on design games by Andy Budd from Clearleft. I've been running prototyping workshops with our clients for a few months now. They usually focus on introducing clients to the design process and design thinking. We present issues we've discovered through user research and play design games to try and solve them.

One game I've wanted to introduce into our work is design the box, where you give your client a blank box and ask them to imagine this is the packaging for their business or website. The idea is that you can leverage people's in-built understanding of packaging and merchandising to get at concepts to guide experience design. Andy's workshop was great hands-on fun, and I was quite chuffed at the box our team knocked out for Gumtree, see the photo above of me trying to explain why we chose the things we put on our box.

While the presentations were informative and inspiring the chat between sessions was equally enjoyable. I caught up with UX people from companies like Rightmove, Skype and Just Giving, freelancers and masters students.

If there's one thing that stands out about the UX community it's a collective desire to share and collaborate with other people in the industry and in general. Leisa enapsulated the reason she shares so much on her blog brilliantly when she said that everything about her work that she shares with the world comes back in some positive way.

So, please enjoy my slides, and until the next UX Camp London, we'll keep on researching, designing and sharing.